Professional Summary

More than ten year's professional administrative experience in both business and academic environments as a Leader, Faculty, Manager, and Mentor. Over eight years experience in a broad based online database environment and supervisory and management experience. Proficient in Office XP, Windows NT/2000, MS Word, Power Point, Excel, Access, and Outlook. Excellent end user on databases. Experienced installing computer software, hardware and networking printers. Performed maintenance, development, testing and implementation of application software and system interfaces expert on Internet, online software, and email usage. Can operate various types of audio/visual equipment and familiar with computer. Operated an academic computer lab for two years. Budgeting and purchasing experience. Managed inventory controls and monetary budgets. Understanding of computer networking systems and information systems support services. More than ten years teaching experience in customer service, sales, and marketing. Performed interviewing and selection of employees, training, investigations and conflict resolution. Implemented a self-directed team strategy that improved employee morale. Coordinated multi-cultural employee events such as fundraisers, programs, and activities. Used knowledge of federal and local personnel laws, policies, and regulations daily. Used analytical and administrative problem solving ability to work within an organizational budget. Proficient records management knowledge with demonstrated ability to use computer databases. Supervised up to 40 staff members. Utilized excellent interpersonal and communication skills both oral and written. Works well as a team member or leader. Excellent coach and inspirer. Advised adult students on career goals and education curriculum. Commended by management for exceptional job performance. Rated outstanding and above average on performance appraisals throughout career.